FAQ

When is my order shipping?

Since most of our products are made to order, please allow 2-5 business days for processing before your order is shipped. As soon as it is shipped you will receive tracking details by email.

How can I return or get a refund on my item?

Please reach out to us orders@teestop.com with your order number within 30 days of receiving your items, and we would be happy to assist with a return if the product was defective.

The item I received is damaged or not what I ordered.

Please reach out to us at orders@teestop.com with your order number and a photo of the incorrect or damaged item and we will issue you a refund and/or replace your order right away.

What material are the shirts made out of?

Please refer to the individual product pages for information on the materials. Most of our t-shirts are 100% combed ring-spun cotton, unisex sized and pre-shrunk.

My order shows delivered, however I have not received it.

Please confirm the shipping address you entered at checkout is correct and not missing a unit or apartment number. If it is correct, reach out to us at teestop@moviemoment.com with your full mailing address and order number and we will investigate further. 

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